Your Privacy Matters
We are committed to protecting your personal information and being transparent about how we use it.
Last Updated: December 4, 2025
Introduction
PishDast ("we", "us", or "our") operates the PishDast platform, an AI-powered social seller CRM for Instagram and Telegram. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, phone number)
- Business information (store name, social media handles)
- Customer data you add to your CRM
- Content you create (posts, messages, invoices)
- Usage data and analytics
Instagram & Facebook Data
Meta Platform Integration
When you connect your Instagram or Facebook account, we access:
- Your Instagram business profile information
- Direct messages (with your permission)
- Comments on your posts
- Basic account insights
Data Retention
We retain Instagram and Facebook data only as long as necessary to provide our services. You can request deletion at any time.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Personalize your experience
- Communicate with you about updates and support
- Analyze usage patterns to improve our platform
- Protect against fraud and abuse
Cookies & Tracking
We use cookies and similar technologies to:
- Remember your preferences (language, theme)
- Keep you signed in
- Understand how you use our service
You can manage cookie preferences in your browser settings.
Information Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in our operations
- Legal authorities when required by law
- Business partners with your consent
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data
- Restrict processing of your data
Instagram/Facebook Data Deletion
To request deletion of your Instagram or Facebook data:
- 1Go to your PishDast account settings
- 2Click "Disconnect Instagram" or "Disconnect Facebook"
- 3Select "Delete all associated data"
- 4Confirm your request
Alternatively, email us at privacy@pishdast.com with the subject "Data Deletion Request".
We will process your request within 30 days and confirm deletion via email.
Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your data.
Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect data from children.
International Users
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification.