# PishDast (پیش دست) > AI-Powered Social Seller CRM for Instagram & Telegram ## Overview PishDast is a comprehensive CRM platform designed specifically for Iranian social media sellers on Instagram and Telegram. It combines customer relationship management, unified messaging inbox, content scheduling, and AI-powered automation into one seamless platform. ## Target Audience - Small and medium-sized businesses (SMEs) in Iran - Social media sellers on Instagram and Telegram - E-commerce entrepreneurs - Content creators who sell products/services ## Core Features ### Customer CRM - Customer profiles with purchase history - Segmentation (VIP, frequent, new, engaged, bad payer) - Tags and notes for organization - Reminders and follow-ups - Invoice generation and tracking ### Unified Inbox - Consolidate Instagram DMs and Telegram messages - AI-powered message classification (payment, question, complaint, order, negotiation) - Quick reply templates - Conversation status tracking (open, pending, resolved, spam) ### Content Calendar - Schedule posts for Instagram and Telegram - Support for posts, stories, reels, and carousels - AI-generated captions via OpenRouter - Visual calendar interface ### Automation (ManyChat-style) - Trigger-based automations (comments, DMs, story mentions) - Actions: send DM, reply to comment, add tags, assign segments - Multi-step conversation flows with buttons - AI-powered response generation - Meta compliance built-in (24h messaging window, rate limits) ## Technical Stack - **Framework**: Next.js 15 with App Router - **Language**: TypeScript - **Database**: PostgreSQL with Prisma ORM - **Authentication**: Better-Auth - **UI**: HeroUI components with Tailwind CSS - **Internationalization**: next-intl (English and Persian/Farsi) - **API**: tRPC for type-safe APIs - **AI**: OpenRouter integration ## Languages Supported - English (en) - Persian/Farsi (fa) - RTL supported ## Contact - Website: https://pishdast.com - Instagram: @pishdast - Telegram: @pishdast ## API Access PishDast does not currently offer a public API. The platform is accessed through the web interface. ## Pricing Free trial available. Contact sales for pricing details.